According to Forrester’s 2021 Predictions report, organizations will need to double-down on technology-fueled experiences, operations, products, and ecosystems in the coming year. Additionally, their success will depend on how swiftly they harness tech to enable their workforce and build platforms that differentiate them from competitors. Investing in new technology, realizing the value of existing technology, and retiring outdated technology will be critical to gaining a sustained business advantage. 

Download the infographic to discover: 

  • What unforeseen changes lie ahead for leaders across the business, from marketing to legal to IT 
  • Key elements that will differentiate the organizations that pull ahead in the coming year 
  • Expected trends in remote work and what that means for employees and employers